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Help Center

F.A.Q

Popular Questions

Get help with your reservations, account, and treatments. If you encounter any problems, we are always ready to guide you.

Getting Started
Searching Clinics

You can use our search menu to find clinics based on location, treatment, services, languages and international accreditations. You can also use keywords to list clinics but we advise you to write the exact keyword to find the right clinics.

How to Find the Right Clinic

If you are not sure whether clinics offer the treatment that you need, you can always send an appointment request and chat with the clinics in your account to find out more about the treatment, procedures, duration and cost.

Listing Clinics or Hospital

If you wish to list your clinic, hospital or treatment center on Intclinics.com, we will be pleased to evaluate your application and approve it if our requirements are met. You can submit a request on the page "Add Clinics" and our team will get back to you as soon as possible. Moreover, you can always send an email to us if you want to know more about listing a clinic on Intclinics.com. Our email reserved for healthcare providers is partner@intclinics.com

Clinics
Listed Clinics

Intclinics is a listing platform for healthcare providers from all around the world. We make sure health care providers listed on IntClinics comply with our strict quality assurance criteria. We take into account many parameters to list a clinic on our platform. Only globally accredited and recognized healthcare providers are listed; we do not list any clinic if they are not authorized by the ministry of health. You can safely search for a treatment, book an appointment, chat with the clinic and follow their instructions.

Doctors

You can go to the clinic page to see their staff and docotors. Clinics may not add full list of their doctors in which case you can send a message to the clinic on your account to request more information. Clinics listed on intclinics.com are globally accredited and approved by the ministry; therefore, doctors are also qualified to practise in their field.

Appointments
Booking an Appointment

If the clinics you are interested in is avaliable for bookings you will see it clearly stated on the clinic page. You are required to login before saving your appointment and make sure you add your information correctly. Your appointment request will be sent to the clinic instantly, and you must wait for them to respond to your request. You can see the response from the healthcare provider on your account. Clinics hold the right to not accept or cancel your appointment.

Changing the Appointment

You are strictly advised to send a message to the clinic with which you have booked an appointment to change the date of the appointment. You can also ask the clinic to modify the treatment you will receive or inform them if someone will accompany you during your journey.

Cancelling the Appointment and Refunding

Cancelling the Appointment and Refunding

Usage Guides
Registration

You can register your account by using your social account to login. Intclinics does not share anything in your social accounts. If you do not have social accounts you can register using your email and phone number. You will not be able to book an appointment or send a message to any clinic without registration. If you forgot your password for login you can reset your password by verifying your email address.

Profile

You are required to fill the relevant fields in your account, otherwise your appointment requests may lack some of your personal information. You can always modify your information on your account.

Terms of Use

By using our site, you agree to the Intclinics Terms and Conditions, and our Privacy Policy. Intclinics does not provide medical advice, diagnosis, or treatment. The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician.

Violations

You may violate the terms of use in some cases. If we see a suspicious login to your account or if our terms of use are violated we may restrict access to your account. The restriction to your account may be temporary or permanent. If you still think you need help with your account please send us an email.